We want you to love every purchase. If something isn't right, we'll make it right.
7-Day Return Window
From the date of delivery
Simple 4-step process — we handle the rest.
Contact Support
WhatsApp us at 0341-7813558 with your Order ID and clear photos of the product within 7 days of delivery.
Get Approval
Our team will review your request within 24 hours and send you a return approval with pickup details.
Schedule Pickup
Once approved, we'll schedule a free pickup from your address via our courier partner.
Receive Refund
After inspection, your refund is processed within 5–7 business days via original payment method or store credit.
Important Note
For hygiene reasons, we cannot accept returns on opened cosmetic products unless they are defective or damaged. Please check your order carefully upon delivery and report any issues within 7 days. We reserve the right to decline returns that do not meet our policy criteria.